Here you can find answers to frequently asked questions. Please read them carefully before you contact us for help.

Question: Neither "TV mode" nor "FM mode" can be switched on. What am I doing wrong?
Answer: Your demo version is not registered. You can get a free demo key on our registration page.
Question: In "VCR mode" there is a "play" and a "stop" button, but they are disabled. Why?
Answer: Apparently you are using the WinTV PVR 250. It does neither have a decoder nor an external video out.
Question: Other cards need a separate audio cable. Where can I get it?
Answer: Since PVR cards transfer audio signals digitally via the PCI bus no separate audio cable is needed.
Question: Is it possible to receive teletext using Hauppauge WinTV PVR's?
Answer: This is theoretically possible, but unfortunately at the moment this function is not supported by our software.
Question: Is it possible to get RDS data out of the PVR cards?
Answer: No.
Question: Which graphics driver is needed for EmperoarTV?
Answer: In principle every OS/2 graphics driver should be appropriate, but we recommend the SciTech products.
Question: Is WarpOverlay! really needed?
Answer: No, but it can reduce CPU load and improve image quality significantly.
Question: Which desktop color depth should I use?
Answer: If no video acceleration (WarpOverlay!, EnDIVE) is installed you should use 16 bits (65536 colors)
Question: What is a "file set"?
Answer: Since video recordings may take a very large amount of hard disk space, our program divides these to several files. A "file set" is a group of files belonging together.
Question: What is the difference between MPEG2 and DVD recording profiles?
Answer: With DVD compatible recordings the pack size is 2048 bytes, corresponding to the sector size on a DVD. Regular MPEG2 recordings don't use this pack size.
Question: Is it possible to create a video DVD from my recorded material?
Answer: This function is in the works.
Question: Is it possible to use different resolutions when viewing and recording simultaneously?
Answer: No, the picture formats for recording and viewing have to be identical.
Question: While running EmperoarTV, Mozilla products have problems opening menus. What's going on?
Answer: Both applications try to use the high resolution timer. Add the following line to your CONFIG.SYS and reboot.

SET NSPR_OS2_NO_HIRES_TIMER=1
Question: Is it possible to watch encrypted DVB programs (PayTV)?
Answer: No. Currently the needed CI - adapter for attaching a CAM is not supported.
Question: The infrared remote for my Satelco card doesn't work. Why?
Answer: There is a problem with the current IBM USB base drivers. Sorry.
Question: Using an USB attached receiver, I occasional get a trap in USBEHCD.SYS. What to do?
Answer: This is due to another IBM bug. Please use the version of USBEHCD.SYS that comes with ETV.
Question: After connecting my Microsoft Media Center remote control receiver, I get repeating beeps. Any ideas ?
Answer: Please use the versions of USBUHCD.SYS and USBOHCD.SYS that come with ETV.
Question: When disconnecting my TechnoTrend remote control receiver the system traps sometimes. What can I do ?
Answer: This appears to be a problem of USBOHCD.SYS. Currently there is no solution for this issue except using UHCI hardware.